One of the BIG pieces is your employee training manual, where you lay out your policies and procedures, and set the tone for your whole practice.
It’s a lot of work!
But what if you didn’t have to start from ground zero?
Therapist Training Manual for Group Practices
When you’re getting your group therapy practice off the ground, you’ve got a lot to do!
Policies and Procedures for Therapists in Group Practice
Save hours and hours of work, and get a training manual that’s ready to be customized for your group practice.
1 month access to the the Policies and Procedures Trello board, including copying capabilities to take everything and add it to your very own board
An orientation video for transferring everything over
Viewable access to loom videos and trainings I’ve recorded for my team
Downloadable resources so you can make a copy of every. single. google doc we’ve created for our team, including email drafts for parents and clients, voicemail scripts, client summary examples, and reasonings behind our practice policies.
Links to helpful articles and vetted CE training opportunities, including free CE’s that we’ve found and recommend
One 10 minute training video on the topic of your choosing, customized to your needs
Investment: $400
Additional consultation time is available with me at a prorated fee by 15 minute increments ($100 per 15 minutes), if you really want help digging in to the why and how of what we’ve set up.
FAQ’s About the Policies and Procedures for Therapists Training Manual
What’s your experience with group practice?
I founded my group practice, Compassionate Counseling St. Louis, in in early 2017! Since then, we’ve grown from a part, part time practice on the side to a well regarded anxiety therapy practice in the St. Louis region. We keep our clinical team small and dedicated, but we’ve onboarded many therapists - and time after time, employees have said that our onboarding and training videos are one of the best bits about working for us.
Do I have to copy all of your policies? I don’t agree with x, y, or z.
1000% you should make sure the policies on your employee training manual match up to what you’re already doing, unless you’re shifting practice policies for everyone.
For us, I’ve found that our practice does best when we hold boundaries with our clients and make them super clear, right at the start. So that means, we have a 48 hour cancellation policy even when a child is sick. We bill for phone calls that last longer than 15 minutes. We don’t reschedule no show clients unless they ask and have a clear plan for how to get back on track. But you’re welcome to make the policies that work best for you (as long as you’ve really thought them out!) - no judgement on our end, and, you know, hopefully no judgement on yours!
Can I make copies of everything?
We have a veritable encyclopedia of resources and trainings on our employee training manual, which I’m excited for you to access! That being said, there are some things you won’t be able to copy.
Loom videos: You should be able to view all Loom videos unless there is password protection on them due to confidential CCSTL information. If you are unable to access something but you’re curious about it, let me know and I can do your 10 minute training video about it
Google docs: You will have viewing access to all docs once you request access (it may take a couple days for you to receive access once requested, just because we must go through and make approvals). You should be able to save a copy of any docs - if not, let me know!
Trello: You have copy access to EVERYTHING on Trello for 1 month from purchase. I recommend starting your own board right away, and then copying over each card as you review it.
Why do you use Trello for your group practice employee training?
Trello has been my favorite way to make quick edits and updates to our policies and procedures. It’s really a living document which allows us to add a requested training, link to a new resource, and ensure that our new therapists are ticking off the boxes as they review all the trainings.
There are lots of options for employee training manuals, like Asana, Google Sites, etc - but we’ve been happy using Trello from the start.
What systems do you have in place?
The policies and procedures manual is paired with the systems that we use at Compassionate Counseling St. Louis, so you’ll see training information on Simple Practice, our practice management software, along with the google suite and Gusto for payroll. I have affiliate links listed to get you a discount when available, but otherwise, please update to your own systems.
I’m ready to get started. What do I need to do next?
You can send an email inquiry to me right here.